Key Information for Your Child's Stay
notice of nondiscrimination
We're Here to Help You
Gillette Children’s complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex (including pregnancy, sexual orientation and gender identity). Gillette Children’s does not exclude people or treat them differently because of race, color, national origin, age, disability or sex (including pregnancy, sexual orientation and gender identity).
Gillette Children’s:
Provides free aids and services to people with disabilities to communicate effectively with us,
such as:
- qualified sign language interpreters
- written information in other formats (large print, audio, accessible electronic formats
and other formats)
Provides free language services to people whose primary language is not English, such as:
- qualified interpreters
- information written in other languages
If you need these services, contact Patient Access at 651-290-8707 or 800-719-4040 (toll-free).
If you believe that Gillette Children’s has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex (including pregnancy, sexual orientation and gender identity), you can file a grievance with: Gillette Patient Representative, Internal ZIP 183305, 200 University Ave. E., St. Paul, MN 55101, 651-578-5218 or 800-719-4040 (toll-free), Fax: 651-229-1778, Email: qualityrep@gillettechildrens.com. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our patient representative is available to help you.
Civil Rights Complaint
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/smartscreen/ main.jsf, or by mail or email at:
Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Ave. SW
Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available at hhs.gov/ocr/complaints/index.html.
English
ATTENTION: If you speak [insert language], language assistance services, free of charge, are available to you. Call 651-229-3855.
Spanish
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al
651-229-3855.
Hmong
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 651-229-3855.
Somali
FIIRO GAAR AH: Haddii aad ku hadasho Soomaali, adeegyada ka caawinta luqadda ayaad adigu lacag la’aan ku heli kartaa. Soo wac 651-229-3855.
Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 651-229-3855.
Chinese
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 651-229-3855。
Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 651-229-3855.
Lao
ຮຽນ: ຖ້າທ່ານໃຊ້ພາສາລາວ, ທ່ານສາມາດລໍຖ້າໃຊ້ບໍວິການດ້ານພາສາລາວໄດ້ຟຣີ. ໂທ: 651-229-3855.
Amharic
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 651-229-3855.
Karen
German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 651-229-3855.
Mon-Khmer, Cambodian
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 651-229-3855។
Arabic
ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 3855-229-651.
French
ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 651-229-3855.
Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 651-229-3855 번으로 전화해 주십시오.
Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa