visitor information

Immediate Family and Caregivers

• Hospital-Wide Visiting: Parents and other caregivers (including grandparents, siblings, spouses and significant others) may visit at any time, 24 hours a day. Visitors are limited to four total individuals per patient at the bedside at one time. No children under age 5 may visit.
• Overnight stays: Overnight stays for one adult may be possible in patient rooms or on the patient unit. If you would like more than one adult to stay with a patient, talk to your clinical team.
• Adult Inpatients: People the patient chooses as immediate family may visit at any time, 24 hours a day.
• Badge Use: All visitors will be screened at the point of entry. All visitors must wear appropriate identification to access inpatient care areas. If immediate family members have one of the access badges we provide in your room, they may use the badge to enter the hospital and your unit.

Other Family Members and Friends

• All Units: Other family members and visitors may visit between 9:30 a.m. and 8:30 p.m.
• Upon arrival at Gillette, visitors must check in at the fourth-floor Security desk. At the desk, staff print a visitor pass, which the visitor must wear while at Gillette.
• Outside each hospital unit’s main doors is a phone visitors must use to request entrance. Staff in the unit answer the phone and use a video camera to view the visitor passes before letting visitors in.
• An adult must supervise visitors under age 13 at all times.
• After hours, visitors must enter Gillette through the Regions South ED entrance, where they will be screened and given a badge.

Directions and Parking

Directions and parking information are available online at gillettechildrens.org/locations.

Free valet services are available at the West Ramp Level D from 8:00 a.m. to 4:30 p.m. Regular parking rates apply. Parking validation is available at the Guest Services desk.

Accessible Parking

Each parking spot on Level D is large enough for wheelchair-accessible vans. More patient parking is available on Levels C, E and F. Those levels have handicap-accessible parking spaces near the hospital entrances, but the spaces aren’t large enough for wheelchair-accessible vans. You must have an accessibility (handicap) sticker to park on Level D or in any of the accessible spaces.