speak up

If you or your child has questions or concerns, you have the right to ask and get a response from the doctor or nurse that makes sense to you. To help, share your answers to these questions:

• What language would you and your child prefer to speak?
  
• Do you or your child need glasses, hearing aids or other devices to help with talking to staff?
  
• Do you prefer to hear, read or see pictures of health information?
  
• Do you or your child have any cultural, ethnic or religious-based special needs?
• Do you or your child have any dietary restrictions or other healthcare-related needs or preferences?

Share With Us

Ask yourself these questions about your child, and share any ideas and concerns with hospital staff:

• Can you think of anything in your child's environment (at home, school and/or the hospital) that may affect their health?
  
• Have you or your child had any bad healthcare experiences in the past? How can the care team help prevent them from happening again?
  
• Is there anything else the hospital should be aware of to improve your child's care experience?